Login TS - Technical Service Management
Management of error notifications delivered to different departments depending on the structure of an enterprise and complaints such as service problems or demands and requests directly affects customer satisfaction and determines the continuity of business relationships. Keeping all demands and complaints under record and reporting actions taken help any enterprise to take more accurate decisions based on performance and customer satisfaction measurements and to make necessary arrangements for improvements. Accordingly, smooth management of after-sales support process, along with an effective service management, have direct consequences on sales and profitability of companies.
You can manage all of your service processes on work order basis with Login X-tra SM - Service Management integrated extra solution that helps you to speed up processes and increase customer satisfaction and make reporting that enables performance and customer satisfaction measurements. With Login X-tra SM - Service Management that allows service personnel assessments and analyses, you can utilize the optimum service management for your business conduct and ensure continuity and quality in your customer and business relationships.